Your privacy matters to us. This Privacy Policy explains exactly how 10jli collects, uses, protects, and manages your personal data — in plain language, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Effective Date: 1 January 2026All data transmitted between your device and 10jli is encrypted using industry-standard TLS/SSL protocols. Your personal and financial information is never sent in plain text.
10jli processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules of the National Privacy Commission.
10jli does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. Full stop.
Personal data collected by 10jli is used only for the specific, legitimate purposes declared in this Policy — not repurposed without your knowledge or consent.
You have the right to access and correct your personal data held by 10jli at any time. Contact our support team to request a data review or correction.
Subject to legal retention obligations, you may request deletion of your personal data upon closure of your 10jli account in accordance with applicable Philippine law.
10jli Casino ("10jli", "we", "us", "our") is an online gaming platform serving Filipino players at 10jli.club. We are committed to protecting the personal data of every player who registers, deposits, or interacts with our platform in any way. This Privacy Policy describes our information practices clearly and honestly.
This Policy applies to all personal data collected through the 10jli website, mobile browser interface, live chat system, customer support channels, and any other touchpoint between you and the 10jli platform. It is to be read in conjunction with the 10jli Terms & Conditions.
10jli processes personal data in accordance with Republic Act No. 10173 (the Data Privacy Act of 2012), its Implementing Rules and Regulations, and the policies of the National Privacy Commission of the Philippines. By registering and using the 10jli platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012, 10jli Casino is the Personal Information Controller (PIC) in respect of your personal data. This means that 10jli determines the purposes and means of processing your personal data and is responsible for its lawful, fair, and secure handling.
10jli has designated a Data Protection Officer (DPO) who is responsible for overseeing data privacy compliance across the platform. You may contact the DPO directly using the details provided in Section 15 of this Policy.
10jli collects the minimum personal data necessary to provide our services and comply with applicable legal obligations. The categories of personal data we process are set out in the table below:
| Category | Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC verification, age eligibility confirmation |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, verification, support, regulatory notices |
| Identification Documents | Government-issued ID (PhilSys, driver's licence, passport, UMID), selfie photo | KYC identity verification, anti-money laundering compliance |
| Financial Data | GCash / Maya account reference, BPI / BDO account details, transaction history | Deposit and withdrawal processing, financial monitoring obligations |
| Gaming Data | Wager history, game sessions, win/loss records, bonus activity | Game provision, responsible gaming monitoring, dispute resolution, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud prevention, platform optimisation |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, complaint resolution, service improvement |
| Marketing Preferences | Email/SMS opt-in status, promotional response history | Delivering promotions and bonuses to players who have opted in |
10jli collects personal data through the following channels and mechanisms:
The majority of your personal data is collected directly from you when you: register an account on 10jli; complete identity verification (KYC); make a deposit or withdrawal; contact customer support; participate in a promotion; or update your account information. You choose what information to provide, subject to the requirements necessary to use the platform.
When you access and use the 10jli platform, certain technical data is collected automatically. This includes your IP address, the device and browser you are using, pages visited, session duration, and in-game activity logs. This data is collected through standard server logging and, where applicable, cookies and similar tracking technologies (see Section 8).
When you make a deposit or withdrawal via GCash, Maya, InstaPay, BPI, BDO, Metrobank, 7-Eleven CLiQQ, GrabPay, or QR Ph, 10jli receives transaction confirmation data from those payment providers. This is limited to the reference information needed to match your payment to your 10jli account.
Where 10jli uses third-party KYC technology providers to assist with document verification, those providers return a verification result to 10jli. The underlying ID document is processed by the KYC partner subject to their own privacy terms, which are consistent with Philippine data protection law.
10jli processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, 10jli processes your personal data on one or more of the following legal bases:
Categories of third parties who may receive your personal data include:
GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, QR Ph, 7-Eleven CLiQQ, and USDT wallet infrastructure providers receive the transaction data necessary to process your deposits and withdrawals. Each provider is subject to their own privacy policy and applicable Philippine financial regulations.
Third-party KYC technology partners who process identity document verification on 10jli's behalf. These providers are contractually bound to process data only for verification purposes and to maintain security standards consistent with the Data Privacy Act of 2012.
10jli is required to disclose personal data to the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission, and other competent Philippine government authorities when legally required to do so. 10jli may also disclose data to law enforcement agencies in connection with the investigation of criminal activity.
Cloud hosting providers, data analytics platforms, and cybersecurity service providers who process data on 10jli's behalf as Personal Information Processors (PIPs). All PIP relationships are governed by data processing agreements that require compliance with the Data Privacy Act of 2012.
Third-party game studios and live dealer providers whose games are integrated into the 10jli platform may receive limited technical data (such as session tokens) necessary to deliver the game. These providers do not receive your identity or financial data.
The 10jli platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure gaming experience. A cookie is a small text file stored on your device when you access the platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from using the 10jli platform. Your browser's help documentation provides guidance on managing cookies for your specific browser version.
10jli retains your personal data for the period necessary to fulfil the purposes described in this Policy, subject to legal and regulatory minimum retention requirements. The following retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years from account closure | AMLC and PAGCOR regulatory requirements |
| Financial transaction records | 5 years from transaction date | Anti-Money Laundering Act (RA 9160, as amended) |
| KYC documentation | 5 years from account closure | AMLC Implementing Rules; PAGCOR regulations |
| Gaming and wagering history | 3 years from account closure | Regulatory reporting; dispute resolution |
| Customer support records | 3 years from last interaction | Legitimate interest; complaint resolution |
| Marketing preferences | Until opt-out or account closure | Consent-based |
After the applicable retention period expires, 10jli securely deletes or anonymises your personal data so that it can no longer be associated with you as an individual.
10jli implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 10jli. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 15.
The right to be told how your personal data is being collected and used — which is what this Privacy Policy fulfils.
Request a copy of the personal data 10jli holds about you. We will respond within 15 business days of receiving a verified request.
Request correction of inaccurate or incomplete personal data. Many details can be updated directly in your 10jli account settings.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests.
Request your personal data in a structured, commonly used, machine-readable format where technically feasible and permitted by the NPC.
Where processing is based on your consent (e.g., marketing emails), withdraw it at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the National Privacy Commission of the Philippines if you believe 10jli has not handled your personal data in accordance with the law.
To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 15. We may need to verify your identity before processing a data rights request. We will not charge a fee for legitimate requests unless they are manifestly unfounded or excessive.
10jli enforces this age restriction through mandatory identity verification at the time of account registration and before processing any withdrawal. Government-issued photographic identification is required from all players.
If you are a parent or guardian and believe that your child (under 21) has registered an account on 10jli without authorisation, please contact our Data Protection Officer immediately using the details in Section 15. We will investigate and act promptly.
10jli may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, and special events. We will only send you marketing communications where you have provided your prior consent to receive them, either during registration or by updating your communication preferences in your account settings.
You may withdraw your consent to receive marketing communications at any time by: (a) clicking the "unsubscribe" link in any marketing email; (b) updating your notification preferences in your 10jli account settings; or (c) contacting customer support via live chat or email. Opt-out requests are processed within five (5) business days.
Certain communications are not marketing in nature and will be sent regardless of your marketing preferences. These include: account verification messages, deposit and withdrawal confirmations, security alerts, KYC request notices, and any communications required by law or regulation. These cannot be opted out of while your account remains active.
10jli reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform services. Material changes will be communicated to registered players via email at least seven (7) days before they take effect, and an updated version of the Policy will always be accessible at 10jli.club/privacy-policy.
The effective date at the top of this Policy indicates when the current version was last updated. Where a change is required urgently to comply with a legal obligation or a direction from the National Privacy Commission, the change may take immediate effect and will be communicated to you as promptly as possible.
Your continued use of the 10jli platform after an updated Policy has taken effect constitutes your acceptance of the revised terms. If you do not accept the changes, you must discontinue using the platform and may request account closure.
For all privacy-related enquiries, data rights requests, or complaints regarding 10jli's handling of your personal data, please contact our Data Protection Officer:
If you are not satisfied with 10jli's response to your privacy request or complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph.
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